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Terms of Use

These Terms of Use (“Terms”) govern your access to and use of dijonprints.com (the “Site”) operated by Dijon Prints (“Dijon Prints,” “we,” “us,” or “our”). By visiting the Site, browsing our designs, or making a purchase through it, you agree to these Terms. If you do not agree, please do not use the Site.

1. About Dijon Prints

Dijon Prints designs and sells 3D-printable digital files (“Designs”), commercial-use licenses for those Designs, and physical 3D-printed products. Designs and commercial licenses may be offered directly through the Site, or through linked third-party platforms such as Etsy, Patreon, MakerWorld, and MakerOnline.

2. Eligibility

You must be at least 18 years old to use the Site or purchase from Dijon Prints. If you are under the age of majority in your jurisdiction, you may use the Site only with the involvement of a parent or guardian.

3. Products & Services

Through the Site and our linked storefronts, Dijon Prints offers:

Digital 3D design files (STL, 3MF, and similar formats) for personal or licensed commercial use
Commercial-use licenses that permit selling physical items printed from our Designs
Physical, ready-printed products

Product descriptions, images, and availability are updated as accurately as we can manage, but we do not guarantee that every description is complete, current, or error-free.

4. Digital Designs & Commercial Licensing

Purchasing or downloading a Design does not transfer ownership or copyright to you — Dijon Prints retains all rights, title, and interest in its Designs. What you're allowed to do with a Design depends on how you obtained it:

Personal-use files may be printed for your own, non-commercial use only, and may not be sold, redistributed, or used to produce items for sale.
Commercial-use rights (for example, through an eligible Dijon Prints Patreon subscription) allow you to sell physical items you print from the Designs, subject to the specific commercial license terms provided with that offer. Where a separate written commercial license is provided, its terms govern your commercial rights.

In all cases, you may not resell, redistribute, or share the digital design files themselves, claim authorship of a Design, or upload a Design (modified or not) to another storefront or file-sharing platform.

5. Purchases, Pricing & Payment

Purchases made through the Site or our linked platforms (Etsy, Patreon, and others) are processed by that platform's own payment system, and their applicable terms and payment policies also apply to those transactions. Prices are listed in the currency shown at checkout and may change at any time without notice; changes do not affect orders already placed.

6. Refund Policy

Because our Designs and licenses are delivered digitally, all sales are final once a digital file has been delivered or a subscription billing period has begun — we do not offer refunds for digital products or subscription charges except where required by law. Refund requests for physical products are handled case by case; contact us before leaving a review or filing a dispute so we can try to make it right.

7. Shipping

Physical products are shipped to the address provided at checkout. Estimated delivery times are provided in good faith but are not guaranteed, and Dijon Prints is not responsible for delays caused by couriers, customs, or other circumstances outside our control.

8. Intellectual Property

Aside from the Designs and licenses described above, all content on the Site — including text, graphics, logos, photographs, and the “Dijon Prints” name and branding — is owned by or licensed to Dijon Prints and is protected by copyright and trademark law. You may view and share pages of the Site for personal, non-commercial purposes, but may not copy, reproduce, or repurpose Site content without our written permission.

9. Acceptable Use

When using the Site, you agree not to:

Use the Site for any unlawful purpose or in violation of these Terms
Attempt to copy, scrape, or extract Site content or Designs without authorization
Interfere with or disrupt the Site's security or normal operation
Impersonate Dijon Prints or misrepresent your affiliation with us

10. Third-Party Platforms & Links

The Site may link to, or sell through, third-party platforms such as Etsy, Patreon, MakerWorld, Printables, and social media sites. We don't control these platforms and aren't responsible for their content, availability, or policies — your use of them is governed by their own terms.

11. Disclaimer of Warranties

The Site and all Designs and products are provided “as is” and “as available,” without warranties of any kind, whether express or implied. We do not guarantee that Designs will be free of errors, will print successfully on every printer or with every material, or will be uninterrupted or error-free.

12. Limitation of Liability

To the fullest extent permitted by law, Dijon Prints will not be liable for any indirect, incidental, special, or consequential damages — including lost profits, wasted print material, or business losses — arising from your use of the Site, our Designs, or our products. Our total liability for any claim will not exceed the amount you paid to Dijon Prints for the product or service giving rise to the claim.

13. Indemnification

You agree to indemnify and hold Dijon Prints harmless from any claims, damages, or expenses (including reasonable legal fees) arising from your violation of these Terms or misuse of our Designs or products.

14. Governing Law

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. Any disputes arising from these Terms or your use of the Site will be subject to the exclusive jurisdiction of the courts of Alberta, Canada.

15. Changes to These Terms

We may update these Terms from time to time. Changes take effect once posted to this page with a new effective date. Your continued use of the Site after changes are posted means you accept the updated Terms.

16. Contact Us

Questions about these Terms can be sent to Dijon Prints through:

The contact form on dijonprints.com
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